Co-Managed Support
Enterprise-level assistance and services for a flat, affordable fee
Get more value from your IT spending with high-impact support when and where you need it
Every day, businesses rely more and more on evolving IT, putting a greater strain on your in-house IT team. They must manage more systems, integrate more solutions, and master new technologies. As your team gets spread too thin, you’ll likely be held back by underperforming technology, costly downtime, cybersecurity risks, and other problems that limit your productivity and ability to leverage new technology.
The synergIT Advantage
Better cost-effectiveness
Unlimited phone support and solutions for a predictable, monthly fee
Simplified communication
A single point of contact for all your needs
Improved productivity and efficiency
More resources and capabilities to empower your employees
Peace of mind
On-demand support and guidance whenever you need it
Our Co-Managed Support can meet all your needs with:
- 24/7/365 emergency service
- Customizable plans, including 24/7 or 8/5 support hours
- On-demand support via managed help desk from our IT support specialists
- Strategic guidance to help you make all the right IT decisions
- Easily accessible online performance and health reports
- Remote monitoring of most network systems, including servers, firewalls, routers, switches, Cisco IP Telephony systems, UPSs, environmental sensors, and more
- Real-time alerts from our support-ticket tracking system
- A low, fixed annual fee