Co-Managed Support

Enterprise-level assistance and services for a flat, affordable fee

Get more value from your IT spending with high-impact support when and where you need it

Every day, businesses rely more and more on evolving IT, putting a greater strain on your in-house IT team. They must manage more systems, integrate more solutions, and master new technologies. As your team gets spread too thin, you’ll likely be held back by underperforming technology, costly downtime, cybersecurity risks, and other problems that limit your productivity and ability to leverage new technology.

But synergIT offers Co-Managed Support services to provide you with the expertise and resources to fully leverage technology, free up your teams, and maximize productivity. You’ll get a plan customized to your exact needs, including hardware and software support, remote monitoring, proactive maintenance, and more to eliminate IT hassles and maximize uptime. Your IT team will be able to focus on other valuable tasks and your staff can focus on their jobs, not IT issues.

The synergIT Advantage

Better cost-effectiveness

Unlimited phone support and solutions for a predictable, monthly fee

Simplified communication

A single point of contact for all your needs

Improved productivity and efficiency

More resources and capabilities to empower your employees

Peace of mind

On-demand support and guidance whenever you need it

Our Co-Managed Support can meet all your needs with:

24/7/365 emergency service
Customizable plans, including 24/7 or 8/5 support hours
On-demand support via managed help desk from our IT support specialists
Strategic guidance to help you make all the right IT decisions
Easily accessible online performance and health reports
Remote monitoring of most network systems, including servers, firewalls, routers, switches, Cisco IP Telephony systems, UPSs, environmental sensors, and more
Real-time alerts from our support-ticket tracking system
A low, fixed annual fee