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How to set up and manage shared mailboxes in Microsoft 365

How to set up and manage shared mailboxes in Microsoft 365

A shared mailbox in Microsoft 365 lets multiple people send and receive email from a single address without any of them needing to log in separately or manage it as a personal inbox. When set up correctly, it’s an effective tool for managing shared communication. When set up incorrectly, however, it creates confusion, security exposure,

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How to make threat intelligence platforms work for your business

How to make threat intelligence platforms work for your business

Many organizations invest in threat intelligence platforms designed to collect and analyze threat data. But broad data, shallow integration, and disconnected workflows often prevent that intelligence from ever translating into action. Luckily, businesses can apply a few practical solutions to bridge this gap. Start with relevance, not volume The most common mistake organizations make with

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A guide to the latest Microsoft 365 licensing cost adjustments

A guide to the latest Microsoft 365 licensing cost adjustments

Microsoft 365 is getting a price increase. Announced in December 2025 and effective July 1, 2026, the update affects a broad range of commercial, nonprofit, and government subscriptions, from Business Basic to Enterprise E5. It also introduces changes to the features includes in some plans. If your organization relies on Microsoft 365 for email, productivity,

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6 Reasons your cloud costs are higher than they should be

6 Reasons your cloud costs are higher than they should be

Most organizations that move to the cloud do so expecting to save money. However, many end up spending more than anticipated, often without a clear explanation of why. The causes tend to be structural rather than accidental: patterns in how cloud services are procured, deployed, and managed that create waste at every layer. Here’s a

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How to collect customer data securely (and why it matters more than ever)

How to collect customer data securely (and why it matters more than ever)

Customer data is the engine behind better products, sharper marketing, and stronger business decisions. But how a business collects and protects that data has become as important as the data itself. Privacy regulations are tightening, customers are paying closer attention, and the consequences of getting it wrong have never been more significant. These five practices

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