Enterprise Support
Enterprise Support and Monitoring
At synergIT, our Enterprise Support and Monitoring Service delivers outstanding value and leaves you in control of your IT budget. Our plans offer affordable enterprise-level maintenance and management services, regardless of the size of your organization, tailored to your business with a predictable annual fee.Your Problem
In today’s technology-dependent business environment, network downtime puts your profitability at risk. Viruses, network outages, system downtime, and other unforeseen problems all result in loss of business productivity. These distractions are often time consuming, disruptive, and very expensive. Why allow the IT complications you experience today keep you from managing and growing your business tomorrow?
Our Solution
For a low, fixed annual fee, synergIT offers a unique mix of hardware and software support, remote monitoring, 7x24x365 emergency assistance, and proactive maintenance that takes the hassle out of IT and provides a dependable, cost-effective service that ensures that your IT system is available at all times. Our solution provides enterprise-level service and support when you need it via our managed help desk, as well as the strategic guidance necessary to leverage technology to grow your business well into the future.
Benefits of Enterprise Support and Monitoring
With synergIT Enterprise Support and Monitoring, your entire organization will benefit in the following ways:
- Predictable, fixed IT costs
- Unlimited phone support and problem resolution
- Escalation to Microsoft, Cisco, VMware, and Citrix certified professionals
- Tracking system that alerts you when a support ticket has been opened
- Remote monitoring of most network systems including servers, firewalls, switches, routers, Cisco IP Telephony system, UPSs, environmental sensors, and more
- Online performance and health reports
- One point of contact for all support needs
